Delivery Information

We usually despatch your order between 1-3 days after it is placed (once payment has been verified).

Transit time depends on where you live in Australia - for East Coast capital cities it will often be the day following despatch, and as long as 7 days for more remote areas.  For deliveries to a private address, we will ask you for an authority to leave if no one is home.

For calculation of delivery charges, our products fall into two categories:

A.  Flat rate and Free Freight Products

Applies to Rain & Beach umbrellas:

To most Australian postcodes, delivery is $10.00 per order, and freight free where the order value is greater than $150.  When you checkout, if your delivery postcode does not qualify for this, a freight charge will be calculated, and you will have the option not to proceed with the order.

B.  Delivery Fee Payable Products

Applies to Market Umbrellas & Bases:

Because of the dimensions of these products (ie weight and or length), a delivery fee is charged on all orders.  The charge will be calculated at checkout based on the destination postcode and the products ordered. 

Note that if your order contains products from category A and B, the system will automatically calculate freight on your order based on the weight and destination – no flat or free freight will apply to category A products with a combined order.

If you are in this situation, you will be better off placing separate orders for your Category A and category B products. 

Please note we are not able to ship to

  • PO Boxes
  • Parcel Lockers
  • Selected Remote Mainland & Island Locations

 

Currently we only ship within Australia.